Below are the frequently asked questions (FAQ) that we receive. If your question is not answered here, please send it along and we will get back to you.

Who/what is FHPZ?
FHPZ is a volunteer-only registered charity focused on developing programs for High Park Zoo and fundraising for capital projects. It has NO paid employees.

Is FHPZ part of the City of Toronto?
No. But FHPZ does work closely with the City of Toronto (the “City”) on all its projects. It  is not a part of the City administration nor is it funded by any governmental agency.

What is the arrangement between FHPZ and the City?
FHPZ has a five-year agreement with the City allowing FHPZ to hold programming, events and fundraise on the roadway running through the Zoo.The City owns all land, roadways, properties, buildings and animals within the Zoo. The City employs the zookeepers and parks maintenance staff as well as pays for water, electricity, food and animal husbandry costs. FHPZ does not raise money to pay for the Zoo’s operational expenses.

FHPZ initiates, plans and fundraises for many capital projects:

FHPZ also holds events in the Zoo such as the ZooBoo!,  and the annual Holiday Trees and Snowflake Walk.

Who determines open/close hours/restrictions?
The City determines when the Zoo is open and closed. FHPZ has no control over operational matters at the Zoo. In addition, FHPZ may not necessarily know on a timely basis when the Zoo closes unexpectantly although we do our best to post on social media once we know.

How can I access High Park Zoo?
Here is a map of High Park which shows the nearest subway and streetcar stops. The map also shows parking areas within the park. Please note that currently motor vehicles are not allowed into High Park on weekends. Entrance to the Park is via Parkside Road.

Why did I not see my favourite animal when I visited the zoo?
All of the animals have access to a building if they wish to go indoors for shelter. We can not guarantee that any animal will be outside their enclosure when you visit.

Why are there no birthday parties offered at the Zoo?
There is no external food permitted in the Zoo. 

Can I volunteer at the Zoo?
Volunteers are needed at High Park Zoo to support our activities. There are many activities which people can be involved in, such as overseeing the petting area when the Llama Pen is open, answering questions about animals, and assisting with community events.

If you are interested in volunteering, please sign up using our form.

I’d like to work at High Park Zoo – where can I submit my resumé?
Job openings are posted on the City of Toronto website.

Can I meet an animal/zookeeper?
FHPZ host llama pen activities, typically run on weekends and statutory holidays from May to October.